Shipping & Returns

Shipping:

At Vayu & Vroon, we're committed to eco-friendly shipping. Our deliveries with Australia Post Express are carbon-neutral and use recycled materials. We minimize our carbon footprint to ensure your jewellery arrives in a responsible, Earth-friendly way.

For all orders received will be processed and shipped the next business day. You will receive tracking details once dispatched onto your email/phone. Estimate timeframes:

Australia: 1-4 business days

International: 3-10 business days

Note: All deliveries within Australia are free, whereas all international deliveries are charged at a fixed rate of $15 AUD with an exception of order amount crossing $250 AUD ($160 USD / €150 EURO / £130 GBP) then it will automatically update at checkout as free delivery.

Please note that all international orders may be subjected to duties and taxes upon arrival. These charges are determined by your local customs authority and Vayu & Vroon has no part in this and is responsibility of the purchaser.

Returns:

We're pretty certain your Vayu & Vroon purchase will bring a smile to your face. But if it doesn't quite hit the mark for any reason, don't hesitate to reach out within 14 days of receiving it for an exchange, credit note or refund. Your happiness means the world to us.

Contact vv@vayuandvroon.com to initiate your return process.

Note: Please ensure your products are in new, unworn, unwashed condition for a smooth return process. Please note that the return shipping is the responsibility of the buyer.